Elevate learning experiences as a Training & Documentation Specialist with Manulife’s AdminAdvantage team. Design impactful training programs and develop documentation in a hybrid work model.
In this role, you'll be instrumental in shaping training initiatives for multiple teams within the Group Benefits sector. With over 3 years of experience in training design and delivery, you'll conduct needs assessments, create engaging materials, and evaluate training effectiveness. Your work will enhance client experiences and streamline operations across the organization.
Key Responsibilities:
• Design and deliver training for new recruits and business initiatives
• Conduct needs assessments and create training plans
• Develop job aids, workflows, and e-learning modules
• Facilitate learning through classroom and virtual sessions
• Collaborate with teams to ensure training readiness
Requirements:
• 3+ years in training design and evaluation
• Strong understanding o...