We are seeking a dynamic and experienced Training and Development Specialist to join our team and help us achieve our goals. The Training and Development Specialist will be responsible for designing, implementing, and evaluating training programs that enhance the skills and knowledge of our employees.

Key Responsibilities:

• Conduct new hire trainings (up to 12-week programs)
• Conduct ongoing service, product and policy training
• Develop and deliver comprehensive training programs tailored to the needs of department and teams.
• Conduct training sessions, workshops, and seminars both in-person and virtually.
• Assess training needs through surveys, interviews, and consultations with managers.
• Evaluate the effectiveness of training programs and make necessary adjustments.
• Collaborate with subject matter experts to ensure training content is accurate and up-to-date.
• Maintain training records and...