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Trainer (US/UK Banking)

Company

TASQ Staffing Solutions

Location

Quezon City, Philippines

Type

Full-time

Work Setup: On-site (Eton Centris, Quezon City)

Shift: Shifting schedules, UK time


Role Requirements:

  • Bachelor's Degree
  • 2-3 years of recent training experience in US/UK banking operations (voice account) in BPO
  • Financial account experience must be in mortgage, car/motor financing, collections, fraud, underwriting, payouts, or any similar facet (Insurance or payroll not considered)
  • Strong preference to Trainers with training experience in a UK banking campaign, with experience under the loan originating process, especially under motor financing
  • Solid knowledge of the banking/collections process and bucket flows
  • Basic understanding of training methodologies applied to virtual and F2F instructor-led classes
  • Excellent communication & feedback/coaching Skills
  • Preferably available to start immediately

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