Quality

Quality Training

Business Enablement/Support

Ciudad Juarez, Chihuahua, Mexico

Completes tasks for the support function of the Quality Training unit, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables. Compiles quality performance measurement and analysis in order to help team achieve business goals. Assists with policies and procedures, quality records, and external certifications. Composes responses to inquiries that meet customers’ expectations. Observes the performance of audits to assess compliance to quality and regulatory requirements. Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo.

• Verifies that the assigned operators perform the certification process according to the training procedure. <...