Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.

Account: Technical Account

Availability: URGENT, ASAP

Skills Required:

2–4 years of supervisory/leadership experience in a BPO environment, specifically managing AdTech, Digital Marketing, or Technical Support accounts.

Educational Attainment: College Graduate

Role And Key Responsibilities

• Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations
• Utilize effective presentation and facilitation skills including c...