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Total Rewards Support Services Representative

Company

University of Miami

Location

Coral Gables, United States

Type

Full-time

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .


CORE JOB FUNCTIONS

Position hours are 9:00AM - 6:00PM

+ Answers, screens, and routes inbound employee calls regarding HR, payroll, and compensation topics while adhering to call center protocols and service standards.

+ Authenticates employee identity prior to discussing or updating confidential HR or payroll information in compliance with privacy and security requirements. Documents all call details, inquiries, actions taken, a...

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