Join a dynamic team as a Senior Business Analyst at 56 Wellesley St East, Toronto, focusing on enhancing service delivery within the healthcare sector. Your role will center on user research and business analysis.
The contract spans 1 year and 4 months, with a strong emphasis on developing thorough project management strategies. Your knowledge of the Fixing Long-Term Act 2021 and experience in lead analysis will be critical for optimizing business processes. Engaging stakeholders and improving service delivery is at the forefront of this position.
Key Responsibilities:
• Lead user research efforts per Service Design Playbook guidelines
• Develop project plans, schedules, and status reports
• Conduct business modeling and transformation analysis
• Facilitate workshops and stakeholder engagement
• Drive troubleshooting of complex business issues
Requirements:
• Familiarity with the Ontario Design System
• Exceptional interpersonal and communication skills