Overview

Work setup: Hybrid (3 days onsite, 2 days remote), or flexible for fully onsite/WFH with occasional office visits.

Work Schedule: Predominantly Night shift, but must be flexible to shifting schedules (24x7)

Office Location: Nueva Ecija

Start Date: February 3rd week or March 2nd

Position

The Tier 3 Support Specialist provides the highest level of technical support to end-users by handling escalated service requests from lower-tier support. This role requires advanced expertise in Linux systems, with familiarity in Windows environments, and network troubleshooting. The ideal candidate proactively identifies and resolves complex technical issues to ensure smooth IT operations. Support may be provided remotely, over the phone, or via email.

Qualifications & Other Requirements

• Bachelors degree in IT or related discipline (non-degree holders with significant experience w...