Tier 2 Mac/Windows Support Specialist

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac/Windows Support Specialist candidate. This is a full-time onsite position based in the Lakewood, CO area.

Roles and Responsibilities

• Provide hardware and software support for Windows and Mac desktops and laptops


• Configure, test and install printers, scanners, network copier/printers


• Use computer images to install and configure laptops and PCs


• Ensure latest approved BIOS and patches are applied to PCs and laptops


• Support users with file shares and permissions issues


• Track, log and report each service request


• Additional duties as assigned

Requirements

Skills & Experience

• 3+ years related experience
• 6 months experience wit...