Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

• Lead user experience design initiatives to enhance digital banking experiences for customers across various touchpoints such as mobile apps, internet banking and ATMs
• Conduct user research through methods such as usability testing, interviews and surveys to understand customer pain points and identify opportunities to improve experiences
• Design high-fidelity wireframes, prototy...