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Tenant Liaison Manager

Company

hays-gcj-v4-pd-online

Location

Manchester, United Kingdom

Type

TEMPORARY

We are recruiting for a Tenancy Liaison Manager to work on an uing social housing project, initially for 12 weeks while surveys take place and then further extension when designs arepleted and works start.
This is across 7 blocks of high-rise residential properties in Manchester, all within proximity.
You will work closely with site management and manage your own case load.

Your new roleAs the Resident Liaison Lead for the high-rise programme, you’ll be the day-to-day interface between residents, the Housing Association and the contractor’s delivery team. You’ll plan and deliver all resident engagement, manage access across multiple occupied blocks, resolve issues andplaints, and ensure vulnerable residents receive appropriate support. You’ll maintain a visible on-site presence, coordinatemunications, track access and engagement data, and help keep the programme safe,pliant and disruption‑free. Your work will directly support the successful delivery of intrus...

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