Temporary Customer Service Specialist / Outbound Telesales

Location: Falkirk
Pay Rate: £13.70 - £16.00 per hour (equivalent to £25,000 - £30,000 per annum)
Job Type: Temporary (3 months initially, with potential to become permanent)
Start Date: Immediate
Working Hours: Monday to Friday, 9:00am - 5:00pm

About the Role

We are currently recruiting for a proactive and customer-focused Customer Service / Client Care Specialist to join a growing business on a temporary basis. This is an excellent opportunity for someone who enjoys building relationships, driving sales, and delivering outstanding customer experiences.

Key Responsibilities

Regularly contact existing clients to promote new and seasonal products, encouraging increased spend and strengthening relationships
Manage and maintain customer pricing, ensuring accuracy and commercial viability
Conduct outbound calls to cold prospects and lapsed customers to generate new business op...