Immediate start temporary role with the possibility of going perm!Weekly payAbout Our Client
Our client is a well-established organisation within the retail industry, known for its commitment to providing excellent customer experiences. Operating as part of a medium-sized team, they pride themselves on their professional approach and customer-focused ethos.
Job Description
Respond to customer queries via phone and email channels.Resolve customer complaints and escalate issues when necessary.Provide accurate information about products, services, and promotions.Process orders, returns, and exchanges efficiently.Maintain accurate customer records and update databases as required.Collaborate with team members to ensure a seamless customer experience.Meet and exceed customer service performance metrics.Assist with general administrative tasks to support the cust...