Answers phone calls from patients, hospitals, extended care facilities, pharmacies, and physician offices and directs the information to the appropriate provider as needed.
Assists providers with patient exams/ treatments/ procedures.
Assists the providers by performing patient calls regarding test results and follow-up care as instructed by the provider.
Collects pertinent data and information relative to the patient's health or the situation. Recognizes normal and abnormal findings when gathering data.
Coordinates follow-up care, including scheduling of tests and referrals as ordered by the physician in a timely and accurate manner.
Documents appropriately and concisely the assessment, care provided, and data collection in the medical record.
Ensures that pre-certification of tests/ consults i...
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