Location: Woodlands
Duration: 6 months (till end of year)
Pay: $10-15/hour
Hours: Mon-Fri, Office Hours
Job Scope Customer Communication:
- Handle inbound and outbound telephone calls in a professional and friendly manner.
- Respond to inquiries via email promptly, ensuring all queries are resolved efficiently.
- Provide information regarding appointments or issues, addressing any concerns with empathy and clarity.
- Maintain a positive, helpful attitude in all interactions with customers.
Administrative Support:
- Perform general administrative tasks as assigned, including data entry, filing, and document management.
- Update and assist in processing requests as needed.
- Assist in the preparation of reports, tracking inquiries, and maintaining a log of communication activities.
- Ensure information of customers is accurately recorded in the system.
Probl...