Responsibilities

• Provide high levels of customer service of Cash/ teller function by efficiently handling the process and by reducing customer waiting time and service time.
• Consistently meet and exceed service standards set for the customer services.

Service Quality & Business Operations Control

• Adherence to all established Banks’ Policies, operating manuals, service quality standards and code of conduct for smooth workflow, high service quality and low level of operational risk.
• To eliminate the risk of cash difference by ensuring compliance to the Bank’s cash control procedures as well as the Central Bank requirements.

Internal Process

• Checking notes & denominations to ensure accurate delivery of cash to customers.
• To perform the financial transactions (Cash Management, Security items, Cheques) timely & accurately.
• To facilitate and participate in any branch ...