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Television Licence Field Officer

Company

Capita

Location

Wolverhampton, United Kingdom

Type

Full-time

Description

:

Core Responsibilities:

  • Conduct door to door visits to properties where no TV licence is registered.
  • Listen to customer reasoning for not having a licence and make an informed decision on next steps.
  • Accurately record visit details and complete daily timesheets via the handheld device.
  • Explain and sell the benefits of all licence payment schemes.
  • Take and accurately record payment details.
  • Attend court when required to give evidence in prosecution cases.
  • Carry out work and attend meetings as directed by the Visiting Manager.
  • Taking Records of Interview under caution.

    • What you’ll need to bring:

  • It’s essential that you have a full UK Driving Licence.
  • You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
  • Strong interpersonal and communication skills with an excellent standard of both verbal and written Engl...

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