JOB SPECIFICATION

Job Title:
Customer Service Representative
Employment Type:
Part Time Position
Location:
Pretoria East
(Office-based during initial training; remote work may be considered at a later stage)

Role Purpose

The Customer Service Representative is responsible for maintaining effective communication with clients, conducting outbound calls, and ensuring accurate client data management. The role supports business development and client retention efforts and serves as a developmental position with potential progression into a full-time recruitment role.

Key Responsibilities

• Conduct outbound telephone calls to prospective and existing clients


• Maintain professional relationships with clients and provide accurate information


• Update, manage, and maintain client rec...