Role Purpose

The Customer Service Representative is responsible for maintaining effective communication with clients, conducting outbound calls, and ensuring accurate client data management. The role supports business development and client retention efforts and serves as a developmental position with potential progression into a full-time recruitment role.

Key Responsibilities

Conduct outbound telephone calls to prospective and existing clients

Maintain professional relationships with clients and provide accurate information

Update, manage, and maintain client records on internal databases

Assist with general administrative duties related to client engagement

Ensure accurate data capturing and compliance with internal procedures

Represent the company professionally in all client interactions

Minimum Requirements

Fully bilingual...