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Telesales Executive

Company

Optimal Innovation

Location

Kottayam, India

Type

Full-time

We’re looking for a confident, target-driven Telesales Agent to drive customer acquisition and revenue. You will engage with potential and existing customers, understand their needs, and convert conversations into successful sales while ensuring a high-quality and compliant customer experience.

Key Responsibilities

  • Make outbound and inbound calls to promote products, offers, and campaigns.
  • Convert leads into customers through effective pitching and objection handling.
  • Clearly explain fintech products (wallets, deposits, withdrawals) and iGaming offerings (bonuses, gameplay, account setup).
  • Follow up on leads from marketing campaigns, referrals, and existing customer base.
  • Identify and engage high-value/VIP customers, providing personalized service and offers to drive retention and repeat activity.
  • Build and manage relationships with VIP customers, ensuring a premium and seamless experience.
  • Maintain accurate ca...

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