Company: Thientu BPO

Location: 145B Nguyễn Đình Chính, Ho Chi Minh

Department: Operations

Reports To: Senior Operations Manager

Working Time: MondaySaturday, 08:0017:00

Operational Availability: 24/7, 365 days (rotational teams)

Job Description:

• Conduct outbound telesales calls to introduce and sell products.

• Handle customer inquiries, requests, and complaints via phone, online chat, and email while providing appropriate customer care and sales support.
• Support product promotion through telemarketing activities.
  
• Qualify and transfer potential customers to the partners order-handling team.
  
• Update and maintain customer information in Company As database.
  
• Perform consultation and customer care calls based on assigned programs.
  
• Training period will be counted as part of probation (paid at 85% of total salary).
  

Requ...