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TeleSales & Customer Support Representative (Kannada Speakers)

Company

Mr A. David

Location

dubai, United-Arab-Emirates

Type

Full-time

Responsibilities
  • Proactively contact potential customers via phone to promote products or services, exceeding sales targets and driving revenue growth.
  • Provide exceptional customer support by addressing inquiries, resolving issues, and ensuring complete customer satisfaction with a focus on Kannada.
  • Maintain accurate records of customer interactions, sales transactions, and account updates using CRM software, ensuring data integrity.
  • Conduct needs assessments to understand customer requirements and offer tailored solutions, showcasing product knowledge.
Qualifications
  • Possesses a High School Diploma or equivalent.
  • Demonstrates excellent communication skills in Kannada both written and verbal.
  • Has a minimum of 1 year of experience in telesales, customer support, or a related field, preferably in the Indian market.
  • Exhibits a strong understanding of CRM software and other relevant sales tools. ...

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