Description

Primary Objective:
To manage front desk operations, provide excellent customer service, schedule appointments, and conduct telemarketing activities to promote salon services, treatments, and beauty products.

Key Responsibilities

• Welcome and attend to customers in a professional and friendly manner.
• Manage appointment bookings, confirmations, and rescheduling.
• Register customers and update customer records accurately.
• Handle incoming calls, emails, WhatsApp messages, and customer enquiries.
• Ensure the reception area is clean, organized, and presentable.

• Conduct outbound calls to existing and potential customers.
• Promote salon services, treatment packages, memberships, and beauty products.
• Invit...