Name: Kotak Mahindra BankSalary: 14k to 18k (Inhand)Timing: 9:30 to 6:30Profile - Telecalling ExecutiveKey Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Experience

0 - 1 Years

No. of Openings

30

Education

12th Pass

Role

Telecalling Executive

Industry Type

Call Centre / BPO / KPO / ITES / LPO

Gender

[ Male / Female ]

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

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