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Telco Account (Tech Support)/Non Voice/Open for IT Newbies

Company

Caldwell Communications

Location

quezon city, Philippines

Type

Full-time

Benefits

  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs

Job Responsibilities

  • Answers phone calls and provides important information/assistance to clients
  • Checks mail, fax, and internet mail to provide customer assistance
  • Communicates with customers on the phone or using written correspondence to take care of concerns
  • Answer participant questions and talks to participants to achieve a full understanding of what critical information is being asked

Qualifications

  • Open to candidates who completed college – no experience required
  • Open to High School and Senior High School Graduates with BPO experience
  • <...

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