About the Role



We are hiring Customer Service Representatives (Telco Account) in Davao City. This role offers competitive compensation, performance-based incentives, paid training from Day 1, and strong career growth opportunities within the BPO industry. You’ll be part of a professional, people-first environment designed for long-term development and stability.



Job Overview



As a Telco Customer Service Representative, you will handle customer inquiries, account concerns, billing issues, and service requests while ensuring accurate information delivery and high-quality customer service.



Key Responsibilities



Respond to customer inquiries via phone, chat, or email

Assist with billing, account management, and service-related concerns

Provide accurate information and solutions to customer issues

Document all customer interactions properly

Escalate complex concerns to supervisors or higher ...