Join the University of Saskatchewan as a Technology Support Specialist, providing crucial AV and multimedia assistance. Serve faculty, staff, and students across various campus locations.
In this pivotal role, you will deliver expert support by coordinating video conferencing and multimedia installations. Engage in troubleshooting activities and record all service interactions thoroughly to ensure high-quality service delivery. Your strong interpersonal skills will enable effective communication with a diverse user base.
Key Responsibilities:
• Deliver and setup multimedia equipment on campus
• Offer level 1 and 2 technical support as required
• Track and document all support requests accurately
• Provide guidance to users on AV technology use
• Identify trends in support requests for future improvements
Requirements:
• Technical diploma from an accredited institution
• Minimum of three years in a multimedia support role
• Proficient with various operat...