Job Role
:- Technology Operations Specialist
Job Location
:- Singapore
Experience
:-5+ Years
Job Summary
Seeking a Technology Operations Specialist II with strong expertise in network operations, incident management, and infrastructure support. The role is responsible for monitoring, troubleshooting, and restoring critical network services across enterprise environments while leading incident triage and coordinating recovery efforts with cross-functional teams. Key Responsibilities
Provide operational support for enterprise network infrastructure across data center, WAN, LAN, WLAN, SD-WAN, MPLS, LTE, and connectivity services. Monitor network performance and identify service impacts using logs, dashboards, packet captures, and monitoring tools. Lead incident triage activities, coordinate bridge calls, and drive service restoration efforts. Troubleshoot complex network issues and engage relevant teams for resolution. Communicate incident status, risks, and busine...