Job Description
Cushman & Wakefield is seeking a Technology Client Care Manager (TCCM) to support a newly launched ServiceNow engagement within an Integrated Facilities Management (IFM) environment. This role will act as a strategic technology partner—bridging facilities, corporate real estate operations, and enterprise technology—to ensure successful implementation, integration, and long‑term optimization of ServiceNow and related platforms.
This individual will serve as a trusted advisor to internal teams and the client, owning technology outcomes rather than simply coordinating tasks. The first year will be heavily focused on transition and implementation, with long‑term ownership envisioned beyond the initial contract period.

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