Technology Analyst - Voice Infrastructure Specialist (IT Assistant Manager) – Taguig

Job Opening for the position of Technology Analyst – Voice Infrastructure Specialist (IT Assistant Manager) – Taguig.

About the Job

Job Title: Technology Analyst – Voice Infrastructure Specialist

Job Level: IT Assistant Manager

Benefits

• HMO for Employee and 2 Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities

Key Requirements

• Bachelor's degree in computer science, IT, Engineering, or a related field
• At least 5–8 years of working experience in IT, with a focus on voice infrastructure
• Must be amenable to working in shifting schedules
• Must be able to work on-site at BGC Taguig US shifts

Key Responsibilities

• Provide L2/L3 support for Avaya Aura and Genesys Cloud CX platforms
• P...