Diagnose and repair mechanical and electronic problems with slot machines
Replace faulty parts and components as needed
Test machines to ensure they are functioning properly
Keep accurate records of all repairs and maintenance performed
Communicate with other members of the casino staff to ensure that all machines are functioning properly
Provide excellent customer service to casino patrons
Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays;...
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