Job Title: Technical Support Lead (TSL)
Business Unit: Group Office

Report To: Chief Operations Officer

Job Brief:

We are looking for a vibrant individual to join our team as the Technical Support Lead (TSL). The TSL will be required to manage the Groups IT equipment such as computers, database software, network servers and CCTV equipment. In addition, the Technical Support Lead will be responsible for maintaining all IT software and hardware repair, installation, and maintenance.

Responsibilities:

• Identify and recommend for procurement, hardware and software needed to meet the Group’s requirements at all units.

• Assist in procurement of technological equipment and supplies.

• Facilitate the installation of computing hardware, CCTV and other technological gadgets required at all units.

• Provides network and server administration and oversight, including monitoring secur...