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Technical Support Engineer

Company

CONNECTING 2 WORK

Location

Thiruvananthapuram, India

Type

Full Time

Job Description

Job Description:

  • Day-to-day management and administration of the G Suite platform

  • Provide support for Google Apps suite including applications like GADS, GASMO, SSO, Sites

  • Development of Google-based tools, such as forms, sites and document libraries

  • Ensuring accurate and timely resolution for assigned issues

  • Providing front line end user support for multiple clients

  • Noticing trends and devising long term solutions to recurring problems

  • Escalate issues as needed

    • Preferred Skills:

  • Experience level 2-5 years

  • Excellent verbal communication in English

  • Mandatory experience

  • Technical support handling US clients over the phone

  • Should have done the first level of phone support in their current role.

  • Technical skills

  • Candidates should have application support experience – ro...

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