Job Title: Technical Support Engineer (Product Solutions)

Reports To

• Product Solutions Manager

Job Brief

We are seeking a highly skilled Technical Support Engineer to serve as our technical authority on waste-management and recycling machinery. Operating within the Technical Team department, you will play a vital role in keeping client equipment operational. You will coordinate breakdowns with Customer Care, plan complex installations, deliver on-site technical interventions, and upskill both our internal Field Service Team and global dealer network.

Key Responsibilities

• Service Coordination : Assist the Customer Care team by organizing, troubleshooting, and prioritizing ongoing breakdown and service job schedules.
• On-Site Field Interventions : Travel to customer and deal...