Technical Services Engineer (BIM|VDC) provides expert-level support, training, and implementation services for BIM/VDC tools and workflows. This role bridges technical expertise with operational needs, ensuring seamless adoption of digital engineering practices across teams and projects.

2.1 TECHNICAL SUPPORT AND TROUBLESHOOTING

• 2.10 Diagnose and resolve issues related to BIM/VDC software, model coordination, data interoperability, and automation scripts.
• 2.11 Maintain a troubleshooting log and escalate complex issues to software vendors or internal development teams when necessary.
• 2.12 Respond promptly to support inquiries from project teams, operations associates, and internal stakeholders.

2.2 CROSS-FUNCTIONAL LIAISON

• 2.21 Collaborate with operations, engineering, and IT teams to understand project-specific requirements.
• 2.22 Translate operational needs into tailored BIM/VDC solutions, workf...