**We are DR Power, a Generac Company, professional power equipment done right.**

Established in 1985, we are a leader in the design and manufacture of professional-grade gas and battery-powered outdoor power equipment. We are dedicated to the enduring quality and uncompromising performance of everything we build. We stand behind every DR® product and are here to help every customer regardless of when or where they made their initial purchase.

**MINIMUM QUALIFICATIONS:**

+ 0-3 months of customer service or mechanical experience and/or training
+ High School Diploma/GED or equivalent
+ Basic computer skills and the ability to learn new software

**ESSENTIAL DUTIES:**

Answer incoming customer calls. Actively listen and ask questions to understand customer needs, proactively make parts and sales suggestions based on the discovery of customer needs.

+ Adhere to objectives established for call quality.
+ Adhere to the standards se...