We are partnering with a confidential enterprise organization to hire a Technical Help Desk I professional.

This is a great opportunity for someone early in their technical career to gain hands-on experience supporting field equipment and customer operations in an industrial environment.

You’ll serve as the first line of support for technical issues, ensuring uptime and delivering timely solutions that directly support field teams and customer satisfaction.

Location & Schedule

• Naperville, IL (Hybrid)
• Work from home: Monday & Friday
• Onsite: Tuesday–Thursday
• ⏰ Schedule: Monday–Friday, 8:30 AM – 5:00 PM

As a Technical Help Desk I specialist, you will provide frontline technical and customer support for field equipment and internal stakeholders. You’ll troubleshoot issues, assist with product inquiries, and manage support tickets...