At Hubtype we run as a lean, tech-forward company, so our Customer Success team plays a hybrid role that combines classic CS ownership with project management. Our CSMs are the single point of contact for the customer and are accountable for the successful delivery of each project, partnering closely with our engineering team, who handle the actual development work.
Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.
We are looking for a
Technical Customer Success Manager
who will own the
end-to-end customer journey : from kickoff and discovery, through implementation and go-live, to adoption, retention, growth and renewal. The role is not about writing code, but about
understanding the customer's technical and business needs, translating them into clear requirements for engineering, and orchestrating delivery across teams.
Key responsibilities