What you'll do: Strategic Customer Engagement & Relationship Management Serve as the primary post-sales technical and success contact for a portfolio of strategic customers. Build and maintain strong relationships with customer stakeholders at all levels (executives, IT, OT, engineering, and end users). Develop a deep understanding of customers’ business goals, technical environments, and digital transformation initiatives. Onboarding, Adoption & Enablement Lead customers onboard and ensure smooth handovers from sales. Develop and execute tailored adoption and enablement plans, including training, workshops, and success roadmaps. Guide customers through change management and process alignment to accelerate time-to-value. Technical Advisory & Best Practices Provide ongoing technical guidance on AVEVA solutions (Operations Control, PI System, MES, Unified Operations Centre, Predictive Analytics, CONNECT, etc.). Recommend best practices, architecture improvements, and integration strategi...