Ideal Candidate Profile: Seeking a highly strategic, service-driven Lead Tech Support Specialist to serve as a senior partner to executive leadership, shaping and delivering a world-class executive technology experience. In this role candidate will be taking care of the executives, exclusively, so seeking top notch communication skills, business acumen, empathy, brevity, and clarity. Tier 1 and Tier 2 tech support in our environment: ecosystems (Microsoft 365, Google Workspace, Slack, Zoom, Box).
Job Summary: This role goes beyond traditional support, operating at the intersection of technology strategy, executive enablement, and service excellence. As a trusted advisor and "tech genie to senior leaders and their executive assistants, this individual owns and continuously evolves the executive digital ecosystem ensuring it is seamless, resilient, secure, and optimized for productivity in high-stakes environ...