Responsibilities

• Provide domain expertise on complex projects.
• Participate in requirements gathering and specifications creation.
• Participate in solution design, helping the solution architect.
• Participate and/or lead specification workshops.
• Develop functional specifications.
• Participate in business process design.
• Participate in industry/corporate process implementation across all related applications.
• Coaching of workstream team(s).
• Support the management team in different project areas.
• Deploy: troubleshoot complex configuration and system issues, document and follow up with customer issues to complete resolution.
• Implement: prepare and support organizational change management activities, prepare training plan, training documentation, and provide end‑user training.
• Document configuration and architecture.
• Validate tests: conduct functional an...