Role Overview
At Sim Leisure Group, the owner and operator of KidZania Singapore & Malaysia, we believe that fun is a serious business. We are looking for a highly responsible and hands-on Team Leader to lead daily park operations and ensure a safe, efficient and world-class guest experience.
This role is not for clock-watchers, job hoppers or people who are unable to work weekends or peak seasons. We are looking for individuals who take ownership, work hard and lead by example.
Key Responsibilities
. Lead and supervise frontline staff during daily park operations
. Ensure all activities operate safely, smoothly and according to SOPs
. Be physically present on the ground to monitor operations, guest flow and staff performance
. Resolve operational issues immediately and escalate when necessary
. Ensure the park environment is clean, organised and guest-ready at all times
. Monitor staff discipline, punctuality and productivity
. Conduct daily briefings and...