The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team. This is a warm leads campaign for an international campaign, so your ability to work with the team to ensure performance targets are met are crucial for this role. The Team Leader will build direct relationships with the client and will work closely with the team to leverage business resources and maximize revenue opportunities within this campaign.

You will need.

• Matric (Grade 12)
• 3+ years contact Centre Sales Management experience.
• 2+ year Nightshift experience in a management role.
• Good career track record
• Excellent written and verbal communication

CORE TECHNICAL COMPETENCIES

• Essentials ·:
• Willing to work shifts.
• Willing to work Saturdays and extended hours.
• Ability to manage a team.
• Understanding Call cente...