JOB DESCRIPTION

• Achievement of the team's targets/KPI's in line with the Brand(s) product requirements.
• Ensuring compliance standards & legislative requirements are adhered to and met against agreed quality benchmarks.
• Managing relationships with internal & external stakeholders to achieve the desired outcome.
• Consistent focus & improvement of client service delivery.
• Ensuring that reports are analysed & compiled accurately to provide feedback on individual and overall team performance.

• Matric qualification
• Management related qualification (advantageous)
• 2 years management experience
• Be willing to commit to continuous learning
• Sound understanding & application of people management procedures (e.g., IR, coaching)

• To be computer literate (MS Office & In...