About the role

We are seeking a dedicated Team Leader to lead a dynamic team responsible for providing information to customers in compliance with the Privacy and Official Information Acts. In this role, you will focus on developing and maintaining a highly capable team through strong people management, support, and coaching. You'll manage workflow, ensure quality standards, and provide strategic leadership in risk management and reporting.

• Lead a dynamic team responsible for providing information to customers
• Develop and maintain a highly capable team through strong people management, support, and coaching
• Manage workflow, ensure quality standards, and provide strategic leadership in risk management and reporting

What you will bring

• Experience in leading and developing customer‑focused teams
• Relevant practical experience in coaching and systems thinking (advantage)
• Understanding and w...