Team Lead: NOC (Internal)

Company

Gijima Holdings

Location

midrand, South-Africa

Type

Full-time

            FORMAL EDUCATION : 
Grade 12 
IT Qualification Diploma/Degree (advantageous) 
KNOWLEDGE & EXPERIENCE: 
Minimum 35 years experience within a NOC or IT Operations environment. 
Minimum 12 years experience in a supervisory or leadership role. 
Solid experience managing incidents in a high-pressure operational environment. 
Solid experience working with monitoring tools and ticketing systems. 
Strong understanding of:Networking concepts (LAN/WAN/MPLS/VPN/SD-WAN) 
Routing and switching 
Network monitoring tools 
Incident management processes 
SLA and KPI management 
 
TECHNICAL CERTIFICATION 
ITIL v3 Foundation Certification 
CompTIA Network+ 
Professional certifications such as CCNA, CCNP etc. (advantageous) 
Experience with non-Cisco products and techn...
        

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Team Lead: NOC (Internal)

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