Enhance customer service leadership at Walmart in Longueuil, QC as a Front End Team Lead. Focus on operational efficiency, team training, and customer satisfaction.
As a Front End Team Lead, your responsibility extends to both leading the team and ensuring top-tier customer service. You will develop associates through guidance, facilitate daily operations, and respond to customer inquiries while promoting safe work practices within the department.
Key Responsibilities:
• Provide top-notch service by assisting and greeting customers
• Monitor compliance with safety and emergency protocols
• Oversee front-end operations, ensuring proper staffing
• Conduct tours with associates to discover training needs
• Lead productive team huddles to meet service goals
Requirements:
• Candidates must be at least 16 years of age
• Knowledge of creating a clean and safe work environment
• Experience in managing team performance conversations
• Skills to manage and res...