SearchEuropeanJobs.com

Team Lead, Customer Service

Company

Thermo Fisher Scientific

Location

Singapore, Singapore

Type

Full time

At Thermo Fisher Scientific, we are seeking an experienced Team Leader to support our Customer Care Manager/Senior Manager in leading the Customer Service team based in our Singapore Shared Service center. Operating within our Supply Chain and Commercial Operations function, you will assist in day-to-day leadership and operations in a rapid, fast-paced environment while serving as a trusted business partner to commercial and functional teams.

Your key responsibilities (including but not limited to):

  • Support the Manager in leading, motivating, coaching, and supervising the Customer Care Team
  • Assist with hiring and on-boarding of new employees
  • Support and conduct team meetings and one-on-one sessions with direct reports under Manager's guidance
  • Be an effective Change Agent who leads by example and handles periods of change with motivating behavior while supporting the Manager's vision
  • Oversee daily order fulfillment (Quote-to-Cash i...
  • ★ Ready to Start Your European Career?

    Take the next step and apply for this exciting opportunity

    Apply Now