Step into a leadership role at Clutch as a Team Lead in Halifax, where customer service excellence is paramount. Be the face of our company and deliver exceptional experiences.
In this role at Clutch, you will lead and manage customer interactions at our Hobsons Lake location. Your exceptional attention to detail and customer service skills will be essential in providing high-quality experiences for clients. With your background in retail management, you will also assist your team in achieving shared goals.
Key Responsibilities:
• Ensure a special experience for every customer in-store
• Address and resolve customer queries effectively
• Inspect vehicles carefully for quality control
• Complete customer documentation with accuracy
• Collaborate with team members on various tasks
Requirements:
• High school diploma or equivalent
• Over 1 year in retail store management
• More than 2 years in customer-facing roles
• Must possess a Class 5 License
• ...