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TCM Clinic Receptionist 中医前台助理

Company

RI AN TCM CLINIC PTE. LTD.

Location

singapore, Singapore

Type

Full-time

Roles & Responsibilities:
  • Handle customer walk-ins, appointment bookings, enquiries, and follow-ups via phone, WhatsApp and in person
  • Manage and provide solutions to customer’s enquiry and feedback
  • Manage customer registration, billing and payments
  • Ensure proper documentation and filing system
  • Provide high-quality customer experience and customer service to maximise sales opportunities
  • Ensure excellent follow-up regarding customer’s treatment plan and purchase on relevant services/product
  • Maintain and replenish clinic supplies and herbal inventory
Requirements:
  • Prior working experience in reception, customer service or sales will be preferred
  • On-job training will be provided
  • Basic computer knowledge skills
  • Bilingual in English and Mandarin (able to communicate with customers and recommend suitable treatments in both languages)
  • Willingness to...

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